Please reach us at customerservice@jaxbeachfun.com if you cannot find an answer to your question.
You must be 18 years or older to order a package and at time of rental, you must present a valid picture state/government issued ID (driver's license, passport, etc). We will take a picture of the ID at time of rental.
Check out the Paradise Premier Packages page for details about each package we offer.
For booking, check out the Order Package page. Here you can book a package between 9:00 AM - 12:00 PM, with all package rentals ending 5 hours from the start time. (9:00am - 2:00pm, 10:00am - 3:00pm, etc) with the 12:00 pm rental having an end time of 5:00 pm.
If you want to end the rental early, please contact us at (904)-458-7405. There are no refunds or price adjustments.
Once booked, make sure to reply to the email with your food and drink requests.
All packages are available for purchase 2 days in advance. If you need to book a package sooner, just contact us and we will try to accommodate your request. You may be subject to a fee if it is within a 1 day window.
We will pick a spot and everything will be set up before your package time. We will direct you to our location on the beach.
Upon arrive we will do a check in and explain what you have in your package in terms of tents, chairs, food etc so there is no confusion and we will double check to make sure you are not missing anything.
After the end of your package rental, we kindly request your presence at check-out, where we go over inventory. This allows us to ensure that nothing has been misplaced or lost during your package rental. If you plan on leaving early please let us know ahead of time so we can still conduct check-out. Party may be held liable for any missing or damaged inventory.
In case of emergency, please let us know by giving us a call at (904)-458-7405. If you aren't able to reach anyone, please leave a message/send a text. Someone will reach out and send a team member to clean up your package immediately.
We are open everyday from 9:00 AM to 5:00 PM with booking times from 9:00 AM - 12:00 PM everyday.
Our services are currently available in the specified areas (Jax Beach, Neptune Beach, and Atlantic Beach). If you are interested in indulging in our exclusive packages and you are outside of these areas (Ponte Vedra Beach, Vilano Beach, Flagler Beach, St. Augustine Beach, etc) we kindly request that you contact our customer service department. Please provide them with your location information, as we will explore the possibility of accommodating your request.
Military and First Responders (Police Officers, Firefighters, EMTs) get a 10% discount on the Basic, Deluxe, and Ultimate Paradise Premier Packages. Email us to set up the package along with a badge/employee ID and valid picture state/government issued ID (driver's license, passport, etc).
Nurses, doctors, and teachers also receive the 10% discount. Email us to set up one of our Basic, Deluxe, and Ultimate Paradise Premier Packages. Email us to set up the package along with a badge/employee ID and valid picture state/government issued ID (driver's license, passport, etc).
If you have a group larger than 16, please reach out to us. We do corporate events and big groups with different pricing.
Refer to Insurance Policy in Important Policies for more details.
Refer to Refund Policy in Important Policies for more details.
Refer to Bad Weather Policy in Important Policies for more details.
You can contact us for special accommodations. We will try our best to honor special requests.
The tent size is 10ft by 10ft.
The table size is 24in by 48in by 28in (at its highest height) - L x W x H.
We offer standard beach chairs of different sizes/weight limits and reclining chairs.
The weight limit for:
No, we do not provide alcohol.
We offer a Cubanitos platter (sweet ham, roast pork, Swiss cheese, pickles, and a mustard and mayonnaise mix). We also offer a 'Make Your Own Sub' platter option with all subs a mix of your choices. Select from your choice of:
Mayo and Mustard packets on the side.
**Allergen Advisory
May contain EGGS, FISH, MILK, PEANUTS, SHELLFISH, SOYBEANS, TREE NUTS, WHEAT, SESAME. Even if not listed, please be aware that our products may have come in contact with these ingredients.
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You can contact us for special accommodations. We will try our best to honor special requests.
You can contact us for special accommodations. We will try our best to honor special requests.
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